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farhanaziz2020
Community Member

2-step verification code not received

I've tried to add my mobile number for 2-step verification and exceeded the limit and still not received the code and i've waited around 20hours but still no success as i am new here please advice how to register for 2-step verification if you don't receive the code!

3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Farhan, 

I apologize for the inconvenience this has caused you. A member of the Customer Support Team will reach out to you to assist you further with your account issue. 


~ Avery
Upwork
9c5f28b5
Community Member

I have the same issue, I can not make a post of a job offer because my number is not verified. However, I am not receiving the verification code, and when I try again, it says "Verification limit has exceeded". Can you help me?

ArjayM
Retired Team Member
Retired Team Member

Hi Razan,

 

Thank you for reaching out to us here in the Community. I see that you've been coordinating with the appropriate team about your concern via chat, and a support ticket has been set up. We suggest you continue communicating with the team through that ticket here so that they can assist you accordingly and more efficiently.

 

~ Arjay
Upwork
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