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90a9fd7b
Community Member

ACCIDENTALLY PUT MY CARD NUMBER INSTEAD OF ACCOUNT NUMBER

Hi, i accidentally put my card number instead of account number , my problem is i withdrawn my first earning 2 days ago and i assume i will not receive it due to my mistake, how will i resolve this? 

 

thank you in advance

5 REPLIES 5
JoanneP
Moderator
Moderator

Hi Joevamerl,

 

If the payment method you used is incorrect, the money will be refunded back to your Upwork account which usually takes from 7 to 10 days. 

~ Joanne
Upwork
90a9fd7b
Community Member

got it ,thanks for the response , the only thing to do now is to wait.
f378de54
Community Member

Hi!

I accidentally did this too, is there any way to speed up the process?

Hi Lorraine,

 

Thank you for reaching out to us. I checked and it looks like one of our agents already reached out to you directly via a support ticket to assist you further. Feel free to follow up directly on the ticket and ask any questions you have and our team will be happy to assist you. 

 

~ Nikola
Upwork
b6035c67
Community Member

How long does it take for you to get the refund? 

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