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Account Approval Status

studenthelping
Active Member
Engr. M Aqil Y Member Since: Apr 16, 2018
1 of 8

Dear Team,I am continuously facing activation page while applying for proposal to work, every time it says "Thank you for completing the Upwork ID Verification upload. Please allow 3-4 business days for your ID Verification to be completed."Please share the resolution to this.

 

Thanks and waiting for your prompt response.

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
2 of 8

Hi Engr,

Please refer to the notification sent to you by the team regarding ID verification, you should be able to access it directloy with this link.

~Nina
studenthelping
Active Member
Engr. M Aqil Y Member Since: Apr 16, 2018
3 of 8

Dear mate,

 

I am able to access that link but didn’t find my required solution there. Please elaborate. 

 

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
4 of 8

Engr,

Please find the most recent ticket using the link I've previously sent you, in which the team communicated to you regarding your profile verification. There is a link at the bottom of that ticket, which you can use to create a follow up and get in touch directly with the verification team.

~Nina
studenthelping
Active Member
Engr. M Aqil Y Member Since: Apr 16, 2018
5 of 8

Dear mate,

 

followed the instrucion as per your reply to this topic but unable to create followup , on 3rd setup it says to ask community.

 

How would you like to contact us?
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
6 of 8

Hi Engr. M Aqil, 

 

I wanted to check if you were able to access the support ticket through your emial, or under My Requests on this page?

If so, are you unable to access the link on the support ticket?


~ Avery
Upwork
studenthelping
Active Member
Engr. M Aqil Y Member Since: Apr 16, 2018
7 of 8

Dear Avairy,

 

I am unable to find any support ticket option here under My Requests on this page? Please find the attached images.

 **Edited for Community Guidelines**

 

 

 

.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 8

Hi Engr,

Once you`re in My Requests, click on your tickets under the Subject column. The ticket title is green and they are hyperlinks, once clicked you will be able to view the content of the ticket. Please follow the instructions shared with you there, if you have any questions comment on your ticket and our team will assist you further. Thank you!

~ Goran
Upwork
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