Jul 5, 2018 05:43:49 PM by Henry H
I am unable to upload the photo I want to use for my account, I am being told your system is having trouble identifying my face and the image is unsuitable although this isnt the case.
Jul 5, 2018 11:35:38 PM by Avery O
Hi Henry,
Could you please try uploading a picture of yourself with a clear background. I would recommend to use the photo guidelines set for passport/VISA photos (with a friendly smile of course! ). You may check this link for more photo tips. If you are still unable to upload your photo after taking a new headshot, and doing basic troubleshooting techniques, post a follow up on this thread and we'll be happy to assist you.