Account Recovery

[zah333r]

Hi Upwork Support,

I don't know if it is the right place to ask this question but I am actually quite worried at this point.

Couple of minutes ago I was clearning up my profile settings and closing old jobs.

While doing so I had two profiles setup under one account i.e.

1) Freelancer account

2) Client account

Actually I created Client account by mistake and it was not required. So I went into the Client account and closed this account with reason that 'account was not required'.

But suddenly it has closed my freelancer account as well altogether. I have a 5 year old profile with 100% rating and 18 successful jobs. So I need to have my account recovered asap.

Please assist me in this regard.

I can share my profile link and username with the concerned person.

Thanks.

[JoanneP]

Hi Zaheer,

Please send me a DM by clicking on my name and kindly provide the email or userID of your account. Thank you!