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fc9ba1cb
Community Member

Account Setup Issue Phone Number

Hello,

 

I am trying to setup my account as a freelancer and when I put in my phone number i get the error "something went wrong try again later." Can you please assist me?

5 REPLIES 5
AveryO
Community Manager
Community Manager

Hi Andrea, 


Before I proceed, could you please try basic troubleshooting steps such as clearing your browser's cookies or using a different browser to see if the issue persists?


~ Avery
Upwork
fc9ba1cb
Community Member

Hi,

Thanks for responding. I tried clearing cookies and cache as well as a different browser and am still getting the error.


AveryO
Community Manager
Community Manager

Thanks for following up, Andrea. 

I've asked the help of the Customer Support Team and they will reach out to you through an email support ticket to assist you further.


~ Avery
Upwork
c9a36146
Community Member

Hello I am also having this issue

BojanS
Community Manager
Community Manager

Hi Jordan,

 

One of our agents will reach out to you directly to assist you with your phone verification process.

 

Thank you! 

~ Bojan
Upwork
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