Account Suspended

[sioud]

Hi, so I know it s been a while since my last login, but I have no clue why my account is suspended, is it for long inactivity or some other reason, and in both case what can I do to get my account working again ? Thank you in advance.

[NikolaS]

Hi Amna,

I am sorry to hear about your account status. I checked and it seems that you are already in correspondence with our team on your support ticket.

Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

[daylight21]

Hello,my account has been suspended. I create a new account can somebody help me?

[AndreaG]

Hi Roman,

Could you please click on my picture next to this post and send me a private message with more info about the account you need help with?

[itsmekenn]

Could you help me too pls. I have the same issue.

Thanks and regards,

[riaz_sarwar]

Hy, I have resolved my issue. After complete clarification of the account.
you should provide all information to upwork support and
follow their instruction hope so it will be resumed in 24 hours.

[AleksandarD]

Hi Ken,

One of our team members will reach out to you directly via email to assist you further with your account.

Thank you.

[lucatag]

Hey, also my account is suspended.

[BojanS]

Hi Luca,

We’ll have one of our agents reach out to you via a support ticket to assist you with your account status. 

Thank you for reaching out to us. 

[d2ca1390]

Hi Bojan,

I created my upwork account couple days ago and every information and skills i provided are correct. but it got suspended today. i dont know why upwork keep suspending my accounts. its my 5th account and today it also got suspended. if there's a way to verify the identity for account to get it approved, i'd be happy to do so.

Also, i need to know how to open a support ticket so i can ask the team of professional about what to do now. 

Thanks.

[riaz_sarwar]

To open Ticket
**Edited for Community Guidelines**

[d2ca1390]

Hi Riaz, It seems like i cant open ticket to get help from team. can you assist in recovery my account back?

[petra_r]

---

Mohammad S wrote:

can you assist in recovery my account back?

---

If you've opened 5 accounts, it's "game over" as that is at least 4 serious violations of Upwork's terms of service, each, by itself, is enough to earn you a permanent ban.

[NikolaS]

Hi Mohammad,

I checked and it looks like one of our agents already reached out o you to assist you further with your account status. Please consider following up on the ticket so that our team can assist you further.

You can access your tickets on this page. 

Please note that having multiple accounts is a serious violation of Upwork's Terms of Service.

[d2ca1390]

Hi Nikola,

i get it now that creating multiple accounts can be voilation agaisnt community rules. If account dont get to reopen again, can you guide on how to delete the current account because i dont want any strings attached to upwork through my personal email or phone number. Thanks.

[g_vasilevski]

Hi Mohammad,

Please refer to the instructions shared with you on your ticket with number 30780947. If you have any additional questions, feel free to follow up directly there and our team will assist you further. Thank you.

[d2ca1390]

Hello Goran,

I cant find the thread with ticket # 30780947. It seems like thread been deleted by your community gurus or whatever, they dont want to help out the new members. Sorry to say, this platform works for old members now. Newbies aren't allowed on upwork. Thanks for your time.

[g_vasilevski]

Hi Mohammad,

I would like to confirm that the ticket is not created under the account you're posting from, it's under another account you have. Once you're logged in to the correct account, you can access your ticket section Here and follow up directly with our team. Thank you.

[d2ca1390]

Hi Goran,

Thankyou for guiding me right. I see that other account requires ID verification and im happy to do so. I cant find the link for id verification on that account. can you send me a verification prompt link on that account or how to manually do id verification? i will be then providing necessary information on that account.  

**Edited for Community Guidelines**

[g_vasilevski]

Hi Muhammad,

Please follow up directly on your ticket with any additional questions you may have and our team will assist you further. You can access your tickets on this Link, or follow up directly from the email notification that was sent to you. Thank you.

[d2ca1390]

Hello Goran,

Seems like i was asked to do ID Verification and i missed that window. Now if you can, please provide prompt for id verification as only Upwork team can allow an account to be verified. I have opened another ticket under ID # 31169327. Please check this. Thanks.

[riaz_sarwar]

Hi, Sure Message me on whats app,

**Edited for Community Guidelines**

[bilalusaf]

Hi I have a similar issue. I am seeing a message on my profile which says that 'Financial Transactions for Bilal Yousaf are limited' it appears that my account was suspended. I updated my getting paid method, previous was obselete but the issue is still there. I am unable to chat with anyone from the live support as well. kindly help

[BojanS]

Hi Bilal,

Could you please clear your cache and cookies or log in with another browser to check if you’re still experiencing the same issue? Let us know if the issue persists. Thank you.

[64c0dadd]

my account is suspended due to schoolwork jobs. how I can recover my account for another job postings which is related to my work.

[AndreaG]

Hi Salman,

I can see you were able to reply to your support ticket with our team regarding your suspension. Please allow some time for our team to review your reply and they will update you directly via ticket as soon as possible.

Thanks!