Jan 26, 2021 06:30:37 AM by Zied S
Hi, so I know it s been a while since my last login, but I have no clue why my account is suspended, is it for long inactivity or some other reason, and in both case what can I do to get my account working again ? Thank you in advance.
Solved! Go to Solution.
Jan 26, 2021 07:09:27 AM by Goran V
Hi Zied,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Oct 4, 2021 01:51:46 AM by Goran V
Hi Sonia,
Our team has already reached out to you via ticket with more details. Please refer to your ticket with the number 32796863. Feel free to follow up directly on your ticket if you have any additional questions and our team will assist you further. You can access your tickets on this Link. Thank you.
Nov 4, 2021 12:57:18 AM by Christian A
Hello my account has been suspended and I dont know why. I havent been on for about a month and I would like to get back on. Please help!
Nov 4, 2021 01:12:40 AM by Goran V
Hi Christian,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your account. Thank you.
Mar 26, 2022 03:19:37 PM by Maital D
Hi Gordon,
I am still waiting for a response to an email I sent over 4 days ago. Why does it take so long to communicate with your offices?
Mar 26, 2022 03:50:42 PM by Luiggi R
Hi Maital,
I can see that you've got a message from the team currently assisting you via this support ticket. Kindly refer to the ticket for more information.
Mar 9, 2021 02:08:31 AM by Daniel P
I have the same problem.
Your account has been suspended. Please contact customer support.
I need someone to reactivate my account. Thank you.
Mar 9, 2021 02:39:53 AM by Goran V
Hi Daniel and Marian,
Our team will reach out to you both via tickets and will assist you further with your accounts. Thank you.
Mar 9, 2021 02:14:19 AM by Marian R
Hello.
My account has been suspended. The link take me to support but when I try to contact the support I am redirected cu community discussions. What can I do?
Mar 17, 2021 04:18:47 AM by Shweta M
Hi,
Can anyone help me with my account. I created this account a while ago and now when I tried to use it after a break, it is suspended. Things are pretty bad due to covid and this is the only medium to earn something for my family. Kindly help me in getting this resolved as soon as possible.
Shweta
Mar 17, 2021 04:53:15 AM by Aleksandar D
Hi Shweta,
One of our team members will reach out to you directly via email to assist you further with your account.
Thank you.
Mar 25, 2021 12:13:58 AM by Dilwar S
Hi,
Its showing my account has been suspended.
How and why this happened?
Regards
Mar 25, 2021 12:27:15 AM by Goran V
Hi Dilwar,
One of our team members will reach out to you via ticket/email as soon as possible and assist you further with your account. Thank you.
Mar 25, 2021 05:37:31 AM by Dilwar S
Hi Goran,
I recieved email from upwork regards account susspention and it because of (ID and Visual) verification.
Now i have completed that and even verification is successfull from upwork side but my account still showing as suspended can you help on this?
Regards
Mar 25, 2021 05:47:59 AM by Goran V
Hi Dilwar,
Feel free to follow up directly on your email with any additional questions you have and our team will be more than happy to assist you further. Thank you.
Apr 10, 2021 11:58:01 AM Edited Apr 10, 2021 01:32:39 PM by Luiggi R
Hi Upwork - My account states it has been suspended. I am uncertain to why it was suspened. I did have an expired card and I already validated it and it has been corrected. Could someone from your team immediately assist me, please. You can directly contact me via my profile or **Edited for Community Guidelines**. Thank you!
Apr 10, 2021 01:57:02 PM Edited Apr 25, 2021 07:29:21 AM by Luiggi R
Hi Ummer,
I'm sorry for how this could've inconvenienced you. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
May 4, 2021 06:29:49 AM by Akhil B
My upwork account was suspended stating "We have reviewed your profile information and we have identified identity-related infractions that violate our Terms of Service". I am ready to prove my authenticity by providing govt documents, Please help me out Goran
May 4, 2021 06:33:35 AM by Goran V
Hi Akhil,
Our team has already reached out to you via ticket with additional instructions regarding your account. Feel free to follow up directly on your ticket if you have any additional questions and our team will assist you further. You can access your tickets on this Link. Thank you.
Jun 7, 2021 08:11:23 PM by Eric P
Is there a way to open a ticket? I had a suspended acount and I tried to make a new one but my phone number is in use so I can't create a profile.
Jun 7, 2021 10:01:20 PM by Pradeep H
Hi Eric,
Could you please click on my picture next to this post and send me a private message with more information so I could forward this to the appropriate team?
Thanks!
Pradeep.
Jun 9, 2021 09:50:31 PM by A S
Hi, so my account has been suspended but I don't know why. Why my account has been suspended and how can I get it back? thank you.