Account Suspension

[6fff9e73]

Hello UpWork team,

My brother's account is suspended. No reason has been told in the email. What could be the reason for the suspension? 

He tried to ask the question from his account but he couldn't because he is restricted.

I can also provide you my brother's username if needed.

[AndreaG]

Hi Khizer,

Please know that we are not able to discuss details of another user's account with you here because of privacy concerns. Please let your bother know he can reach out to us through our different support channels and our team will assist.

Thanks!

[6fff9e73]

Hello Andrea,

The UpWork team is saying to my brother that he cannot create a new account. He is a bit disappointed. What could be the alternative as he really wants to work on Upwork?

[AleksandarD]

Hi Khizer,

Users whose accounts were suspended are not allowed to create new accounts to comply with the Upwork Terms of Service.

Thank you.

[6fff9e73]

Hello Aleksandar,

He needs his account to be reactivated. He believes that there is misconfusion. Would appreciate your input on it.

[AleksandarD]

Hi Khizer,

As Andrea shared earlier, we are unable to discuss the details of another user's account with you for privacy reasons. Please let your brother know to reach out to us on any official Upwork social media channel so that we can assist them further. You can find the direct links in the footer section of the Community.

Thank you.