Account is still suspended

[sappanara]

Hello Upwork Team. Upwork asked me to verify my ID. so I sent my detailed document to upworkand completed the video call. I received successful message for my ID verification but I cannot apply to job and my account still suspended. I think there is something wrong. Please hope to check and fix this issue on my account. Thanks  Ivan

[BojanS · Accepted solution]

Hi Ivan,

I checked this for you and our team has reached out to you regarding your account status. Please check this link for the ticket which details what steps you should take to lift the hold on your account.

Thank you.

[sappanara]

Thanks for your help, I followed the link and hopefully I will get my account back soon.