Account on Hold

[#1]

Hello, can anyone tell me what to do.
I have verified my account and was given an identity badge. Last week i was told to do a location / sms verification after which my account would be restored automatically, which i did
I was sent again the same message today, i was still in the same location that was on my account, still finding out why i was sent the same message again.

I tried clicking on the link to verify phone number again but i was taken to job feed page instead of phone verification page, maybe because i have already done my phone number verification.

I contacted customer support to get a reply, i am still yet to get a reply.

[#2]

Hi Oshomoji,

I checked your ticket and I can see that our team has already posted an update. If you have any additional questions feel free to post them directly on your ticket with number 26718322 and our team will assist you further. Thank you.