Don't worry. There can be a number of reasons for accounts to be on hold - I am here since 2012 and still my account was on hold few months back. I think I was invited to a video/audio call by an Upwork representative and it was done. Wait for Upwork reps to reach out and they will have a solution. Best of luck!
hey Aleksandar. thank you for your response. I did the ID verification a few hours ago. I'm just worried if my account will get suspended. I still have funds that are still on pending and will be released next week.