Jan 30, 2018 05:47:48 AM by Oliver M
Jan 30, 2018 05:47:48 AM by Oliver M
Hi,
I created an account on here years ago but never used it. When I originally set it up I did not have a valid profile picture, and I am assuming that because of this when I returned and tried to finish setting up my profile I found the message: "Your account has been suspended. Please contact customer support."
I am unsure what I need to do, or whom I need to contact in order to rectify this. Do I need to verify my identity somehow? Or am I missing something? Any advice would be greatly appreciated.
Cheers,
Ollie
Solved! Go to Solution.
Jan 30, 2018 06:28:02 AM Edited Jan 30, 2018 06:32:00 AM by Goran V
My apologies, I did not realise that was there. However, that message is from 4 years ago and asks me **Edited for Community Guidelines**So I am still not sure what I am supposed to do? Thank-you.
Jan 2, 2019 01:12:20 PM by Bojan S
Hi Artem,
Sorry to hear you are having issues with your account status. I checked and it looks like our Mediation Team is already assisting you with your contract and will keep you updated via this support ticket. If you have any additional information or questions, feel free to post them directly on the existing ticket. Thank you.
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