Account suspended

[roknarok]

Hello,the problem with my account suspension is still unsolved, I'm losing opportunities on upwork because I can't take the job the client is offering, i didn't get any notification saying why it is suspended.

I have put all my information. as well as payment info and everything. 

[JoanneP]

Hi Cristian,

There was an email sent to you previously requesting that you complete the verification process; however, you have not responded to the said email. You can check the previous email by going here. Please make sure that you are logged in to the help center in order to access the ticket. I also checked your account and see that you already reached out to our team via email. A team member will also update your ticket to assist you further. Thanks!