May 5, 2021 05:53:05 PM by Waqas I
May 5, 2021 08:22:07 PM by Waqas I
May 5, 2021 10:14:06 PM by Joanne P
Hi Waqas,
Please make sure that you log in to your account and access the ticket link. The team has requested that you please follow up on the ticket so that they can assist you directly.
May 6, 2021 05:39:01 AM by Waqas I
May 6, 2021 05:49:00 AM by Goran V
Hi Waqas,
One of our team members will reach out to you via a new ticket and will assist you further with your account. Thank you.
May 9, 2021 06:51:38 PM Edited May 9, 2021 06:56:29 PM by Avery O
Hi Waqas,
Are you unable to access the support ticket that Joanne linked? Are you unable to access this ticket here? Even if the ticket is marked as "Solved," you should still be able to access the ticket by clicking on the title of the ticket - in this case, clicking on "Your Upwork Account."
Also, you can try accessing the support ticket through the email address associated with your Upwork account by looking for the email with the subject "Your verification did not pass." Please respond via email so that the team can assist you further with your concern.