Account suspension and Financial transactions

[diyi-yang]

Hi,upwork

I started my account about a month ago.Till now, I have been having problems with my account.Sometimes,I was warned that my Financial transactions was limited.Sometimes,it said that my account was suspended.I don't understand at all because I haven't violated any regulation nor do I received any EMAIL and notification about why my account is suspended and how to solve it.

In addition,as far as i know, my billing methods should fine for I have checked the billing agreement with upwork in my PayPal and my credit card has sufficient funds.So why my Financial transactions was limited.

Hope you can help me solve this.

Thanks very much.

[AndreaG]

Hi Diyi,

Someone from our team will reach out to you via support ticket in order to assist you with your account status.

Thanks!

[diyi-yang]

Hi Andrea,

Someone has already contacted me.Thank you very much for your assistance.