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bac9f9ea
Community Member

Account verification failed

Hi,

 

I'm asked to verify my payment method.

My bank statement is in Malaysian Ringgit, and I enter the numbers that's in my statement

I tried converting the numbers to usd using google but it doens't work too.

Now it says I exceed the number of tries and ask me to go for support, and the support just lead me to ask in the community...

 

https://drive.google.com/open?id=1duiGLZeLZRrJoGBrd0kBe_bT2DqgKoMM

1 REPLY 1
nkocendova
Community Member

Hi Heng,

A member of the team will reach out to you shortly to help assist you with the verification process, thank you.

~Nina
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