Apr 24, 2018 05:10:46 PM by Maroua L
I would like to verify my profile but I do not have access to a camera or a microphone that I can use ith my computer. I wanted to do the video chat from my phone ,but it didn't work. My fanancial transactions have been limited because my account is not yet verified. Is there another way to verify my profile please?
Apr 24, 2018 05:22:52 PM Edited Apr 24, 2018 05:23:30 PM by Renante V
I was in a similar situation before and I requested another method.
They gave me the option to upload a verified ID and everything worked out well.
Apr 24, 2018 05:46:04 PM by Ryan C
Hello Maroua,
I just checked your account and I could see that you have a ticket regarding this. I'll make a follow up with our team so they can respond to your ticket. Thank you.
Jun 21, 2018 05:03:39 PM by Kenneth c
I recieved a notice for a video verification chat as well. I have no equipment to do this as well. I have already jumped through hoops with Upwork to verify who I am and where I live. What do I do to remedy this problem? I'm not going to go out and buy new stuff that I will only use once for something I have already done for you guys.
Jun 21, 2018 05:55:46 PM by Ryan C
Hi Kenneth,
I just checked your account and I can see that you already replied to the ticket. All your concerns regarding the verification will be responded there. Thank you!