Account was suspen

[Alexandr G]

Hello,

Last week my account was suspended,

I've created account a month ago, and I've never done illegal actions I think.

What I did last was submitting proposals and buying connections via paypal.

Others I didn't yet.

But I don't understand why my account was suspended.

Also as upwork asks, I've already passed ID verification, not video verification yet.

How can I get back my account?

I wanna know the reason why.

Best regards.

[Md Arif Hossain K]

Did you ever shared any skype or email information inbox?

[Alexandr G]

Never, I didn't 

[Goran V · Accepted solution]

Hi Alexandr,

I checked your account and I can see that you have an open ticket with our team. Our team will update your ticket with number 27426320 as soon as possible and assist you further. Thank you.

[Md Arif Hossain K]

Do the video varification. If you never did any illigal act they will give you back. Complet the varification process and contact coustomer care.

[Alexandr G]

How can I ask video verification myself?

I know upwork itself will send video verification mail.

If any other way to be able to do video verification, please tell me.

Thank you.