Jan 8, 2020 12:46:37 AM by Alexandr G
Hello,
Last week my account was suspended,
I've created account a month ago, and I've never done illegal actions I think.
What I did last was submitting proposals and buying connections via paypal.
Others I didn't yet.
But I don't understand why my account was suspended.
Also as upwork asks, I've already passed ID verification, not video verification yet.
How can I get back my account?
I wanna know the reason why.
Best regards.
Solved! Go to Solution.
Jan 8, 2020 01:09:04 AM by Goran V
Hi Alexandr,
I checked your account and I can see that you have an open ticket with our team. Our team will update your ticket with number 27426320 as soon as possible and assist you further. Thank you.
Jan 8, 2020 12:52:51 AM by Md Arif Hossain K
Did you ever shared any skype or email information inbox?
Jan 8, 2020 01:09:04 AM by Goran V
Hi Alexandr,
I checked your account and I can see that you have an open ticket with our team. Our team will update your ticket with number 27426320 as soon as possible and assist you further. Thank you.
Jan 8, 2020 01:09:12 AM by Md Arif Hossain K
Do the video varification. If you never did any illigal act they will give you back. Complet the varification process and contact coustomer care.
Jan 8, 2020 01:57:59 AM by Alexandr G
How can I ask video verification myself?
I know upwork itself will send video verification mail.
If any other way to be able to do video verification, please tell me.
Thank you.