Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Account was suspen

Active Member
Alexandr G Member Since: Nov 26, 2019
1 of 6

Hello,

Last week my account was suspended,

I've created account a month ago, and I've never done illegal actions I think.

What I did last was submitting proposals and buying connections via paypal.

Others I didn't yet.

But I don't understand why my account was suspended.

Also as upwork asks, I've already passed ID verification, not video verification yet.

How can I get back my account?

I wanna know the reason why.

Best regards.

Active Member
Md Arif Hossain K Member Since: Dec 28, 2019
2 of 6

Did you ever shared any skype or email information inbox?

Active Member
Alexandr G Member Since: Nov 26, 2019
3 of 6

Never, I didn't 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
4 of 6

Hi Alexandr,

 

I checked your account and I can see that you have an open ticket with our team. Our team will update your ticket with number 27426320 as soon as possible and assist you further. Thank you.


Untitled
Active Member
Md Arif Hossain K Member Since: Dec 28, 2019
5 of 6

Do the video varification. If you never did any illigal act they will give you back. Complet the varification process and contact coustomer care.

Active Member
Alexandr G Member Since: Nov 26, 2019
6 of 6

How can I ask video verification myself?

I know upwork itself will send video verification mail.

If any other way to be able to do video verification, please tell me.

Thank you.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS