Three times I have tried setting up accounts on upwork. Not even halfway into sign up and posting my first job I get booted out and when I try to log back in my credentials are invalid. My work email got me flagged "in violation of policy" but I have zero clue why asking for a logo (for a custom dog house) to be created is a violation of policy.
I checked this for you and our team has already reached out to you regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.