Action Required. Account flagged for policy violation

[nortonpjr]

Hi!

I joined the platform few years ago but never took jobs neither completed the profile. And four years ago I got this message 'Action Required. Account flagged for policy violation' but I am unable to fix it. How can I contact someone to help me?

[BojanS]

Hi Norton,

Upon checking, you need to rewrite your overview. In general, your overview should use complete sentences and clearly describe your skills and expertise. The skills noted should be related to your title. Afterwards, please resubmit your profile for review.

We wish you a positive outcome with this.

Thank you.

[nortonpjr]

Hi,

I've rewritten my overview, and I still can't resubmit it.

[kat303]

If a client is looking for someone to brew beer or make pizza I'll say you'll be their top choice. Otherwise, rewrite your profile to list your services, programs etc you are skilled with and what you can do for clients looking for freelancers in your area of expertise. 

[BojanS]

Hi Norton,

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.