Dec 2, 2020 02:34:26 PM by Clare F
The Upwork system does not recognize the existence of my home address. In the drop down menu it offers similar addresses, but all for locations in California... however I live in KY.
Dec 2, 2020 03:23:34 PM by Clare F
There is no option to add it manually.
There is just text in red which says, "! This field is required" regardless of whether I have a blank street address line or partially completed street address.
Dec 2, 2020 04:12:37 PM by Joanne P
Hi Clare,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket.
Feb 15, 2021 01:21:58 AM by Michael W
Hello, I'm having the same issue (I wasn't sure if I needed to create a new topic).
I tried to place my type in my address, but it could not be found. I attempted to type out my full email and Save, but I was prompted with an error to fill the Street Address field. I decided to choose an address from the auto selection (which then populated the City/State/Zip fields), and tried to change the Street Address field to my address. This time, however, I was allowed to continue, but unfortunately, the address I selected from the auto selection was used instead of the address I manually typed into the field.
Sorry for the long message, but I haven't yet been verified, and now the address is incorrect. I hope someone will be able to assist me.
Feb 15, 2021 07:52:31 AM by Aleksandar A
Hi Michael,
One of our team members will reach out to you directly via a support ticket to assist you further with the address. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Thank you.
Aug 25, 2022 12:12:26 AM by Jennifer C
My address isn't being recognized, either. This site is extremely difficult to navigate, especially when needing some sort of help. I hope someone sees this.
Aug 25, 2022 03:28:49 AM by Pradeep H
Hi Jennifer,
Thank you for your message. I'll have one of our customer support agents reach out to you directly to assist you with your address.
Thank you,
Pradeep