You don't need support.
you need to complete your own individual profile, change your profile name to your own, legal name, then submit your profile for review.
IF ((!!!)) that profile is accepted, you can ask again and get help on how to create an agency.
I can confirm the information Petra provided and will reiterate that you'll need to make the necessary updates before your Freelancer profile can be reviewed and approved.
Thank you Petra and Vladimir.
Let me ask the question directly. We are a team of 3 people each providing CFO services, HR services, and Business Advisory services respectively. Each of us want to provide different services but under the same brand name. Firstly, is this possible? If yes, Is it correct to assume that
a) Creating an Agency is the correct way to do it.
b) Each of the people have their individual accounts and one of them takes the Role of an Agency Manager and puts the other people under his team.
Please confirm the above. I have been trying to get answer to this and have written to Upwork support center also but there is no response.
Thank you in advance
1. Creating an Agency is the correct way to do it.
1. Yes, that is correct.
2. Each of the people have their individual accounts and one of them takes the Role of an Agency Manager and puts the other people under his team.
2. Yes but your team members will first need to create Freelancer profiles in their own name and get them approved, before they can join an agency.
Let us know if you need further guidance.