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needyamingmail
Community Member

Agent says, change your name then complete identity verification

My name: Md **Edited for Community Guidelines**
but my national id card name and passport name is Md. **Edited for Community Guidelines**

 

I don't use last name. Now agent says in video chat, please change your name first then come back by clicking *** whatever...

 

In few sec ago, I change my name. But, It goes 48 hour review process..

What is going on my account..


what can I do? I need a quick solution about name review process

 

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Md,

 

Please post your questions directly on your ticket and our team will assist you further with your verification, you can access your tickets on this Link. Thank you.

~ Goran
Upwork

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g_vasilevski
Retired Team Member
Retired Team Member

Hi Md,

 

Please post your questions directly on your ticket and our team will assist you further with your verification, you can access your tickets on this Link. Thank you.

~ Goran
Upwork
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