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Re: An error message facing when me press on submit option for submit my profile

c1721a96
Active Member
Tushar Kanti B Member Since: Apr 14, 2020
1 of 6

Hello i get this error message when me press on submit for submit my profile "Sorry, something went wrong. Please try again or contact support. Include a screenshot of this entire page so we can troubleshoot this issue faster." Now what i will doing?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 6

Hi Tushar, 


Could you please try submitting your profile through another browser to see if the issue persists?


~ Avery
Upwork
c1721a96
Active Member
Tushar Kanti B Member Since: Apr 14, 2020
3 of 6

Hello Mam, thanks for your reply but already i tried to submit my profile by Firefox and Chrome browser dual but the same problem happend. What i will do?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Thank you for the confirmation, Tushar,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. 

~ Goran
Upwork
1c37b6ad
Active Member
Monica M Member Since: Jul 14, 2020
5 of 6

Hi,

 

I'm also getting the same error message when I click on "Next" while under the "Employment" page of my Upwork Profile. Error message suggests I contact support -- please advise next step.

 

Regards,

M

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Hi Monica,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork