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c1721a96
Community Member

An error message facing when me press on submit option for submit my profile

Hello i get this error message when me press on submit for submit my profile "Sorry, something went wrong. Please try again or contact support. Include a screenshot of this entire page so we can troubleshoot this issue faster." Now what i will doing?

5 REPLIES 5
AveryO
Community Manager
Community Manager

Hi Tushar, 


Could you please try submitting your profile through another browser to see if the issue persists?


~ Avery
Upwork
c1721a96
Community Member

Hello Mam, thanks for your reply but already i tried to submit my profile by Firefox and Chrome browser dual but the same problem happend. What i will do?

Thank you for the confirmation, Tushar,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. 

~ Goran
Upwork

Hi,

 

I'm also getting the same error message when I click on "Next" while under the "Employment" page of my Upwork Profile. Error message suggests I contact support -- please advise next step.

 

Regards,

M

BojanS
Community Manager
Community Manager

Hi Monica,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
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