Jan 10, 2019 09:52:52 PM by Tony C
Hi, i am trying to hire my first free lancer but this problem keeps stopping me from hiring.
I have already tried different browsers and deleted cookies and catche but the problem remains.
Please advise for next step.
Jan 10, 2019 10:34:17 PM Edited Jan 10, 2019 10:37:17 PM by Avery O
Hi Tony, Could you please try filling in your Phone and Address, City, Zip Code under your Settings page before trying to hire your freelancer. Once filled-in, please try again, and let us know if the issue persists.
Jan 14, 2019 06:45:20 PM by Tony C
I have received this message
Jan 14, 2019 07:29:35 PM by Avery O
Hi Tony,
I checked your account and can see that you are yet to add your phone number, address, and zip code on this page of your account. Please update the information, and try hiring your freelancer once again. If the issue persists, please let us know and we'll assist you further.
Jan 14, 2019 09:33:13 PM by Tony C
Jan 14, 2019 10:05:36 PM by Avery O
Hi Tony,
A member of the Customer Support Team will reach out to you to assist you further.