Feb 13, 2021 08:14:57 AM by Chowdhury Muhammad I
I am New at Upwork. Recently my buyer approved a payment of 60USD. But still, it is not being added to my fund, and also the feedback option is not available right now. What is going on? May anyone please help me to understand the situation?
Feb 13, 2021 09:44:01 AM by Pradeep H
Hi Chowdhury,
I checked and it looks like the funds are already in the 'Pending' section of your Reports page - https://www.upwork.com/ab/reports/pending. This represents the standard security hold period in which funds cannot be withdrawn. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability.
For more information, you can check out this help article - https://support.upwork.com/hc/en-us/articles/211063718-Get-Paid-for-Fixed-Price-Contracts.
Thank you.
Pradeep H