Assistance Needed for Profile Name Change

[#1]

I am looking for assistance regarding the name on my Upwork profile. My legal name, as shown on my identification documents, is Muhammad Ishaq, but I would like to use the name M. Ishaq Khan on my Upwork profile. Could you please advise if this will cause any verification issues or problems with my account?

I would greatly appreciate any guidance or help in resolving this matter.

[#2]

Hi Muhammad,

If there's a need to verify the information you provided, the team will let you know by sending a notification. I checked and saw that you submitted a support ticket to the team. If you are having trouble updating your name, can you please try again after clearing your cache and cookies? You may also try using incognito mode or another browser. If the issue persists, please let us know so we can look into it further. 

[#3]

Thank you for your response. I appreciate the troubleshooting tips. However, my primary concern is regarding the name format on my profile and potential verification issues.

My legal name, as shown on my identification documents, is "Muhammad Ishaq," but I would prefer to use "M. Ishaq Khan" on my Upwork profile. Could you please confirm if this would cause any issues during the identity verification process, or do I need to keep my profile name exactly as it appears on my legal documents?

Thank you again for your help, and I look forward to your guidance on this matter.

[#4 · Accepted solution]

Hello Muhammad,

Thank you for clarifying your concern. You can update your name from the Settings page. Our assigned team will notify you if they need further information from you or if you will be required to go through an ID Verification process. Feel free to message us if you need further assistance.