Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Assistance with Profile Approval

Highlighted
Active Member
Khadijah A Member Since: Jul 5, 2020
1 of 5

Hello,

 

I've seen a similar question on the board 5 years ago however, there seems to be no solution to this problem other than reaching out to someone. Similar to another user a few years back, I am having trouble uploading my profile picture with a niqab. I tried to upload an alternative with a mask but it seems I must absolutely show my face. I am inquiring to ask what can be done about this.

 

Thank you,

Khadijah

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 5

Hi Khadijah,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your profile photo. Thank you.


Untitled
Highlighted
Active Member
Khadijah A Member Since: Jul 5, 2020
3 of 5

Hi Goran,

 

Thank you for your reply. Just wanted to let you know I still haven't received anything.

 

Khadijah

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
4 of 5

Hi Khadijah,

 

Thanks for following up. While we are checking for the ticket to arrive, could you please try uploading your profile picture again and let us know if you are experiencing any issues?

Thank you.

~ Aleksandar
Untitled

View solution in original post

Highlighted
Active Member
Khadijah A Member Since: Jul 5, 2020
5 of 5

Hi Alexandar,

 

Thank you for your response. I was able to upload my profile picture with no issues, thank you for your help!

 

Khadijah