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amerhassan1
Community Member

Authenticator Code Issue

Respected Sir/Madam
 I hope you're doing well. I am new to UpWork and having a problem to go into my profile setting and make changes as its keep asking me to use my authenticator app to generate code and enter, In the start, I have connected my mobile for 2 step verification but since then I have changed my mobile handset, that time I was not aware of that I need to transfer my authenticator app to my new mobile set and now I am stuck with this problem kindly assist me to sort this problem I will be really thankful to you.
Regards,
Amer Hassan

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Amer,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your code. Thank you.

~ Goran
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