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Authenticator Code Issue

amerhassan1
Active Member
Amer H Member Since: Mar 5, 2021
1 of 2

Respected Sir/Madam
 I hope you're doing well. I am new to UpWork and having a problem to go into my profile setting and make changes as its keep asking me to use my authenticator app to generate code and enter, In the start, I have connected my mobile for 2 step verification but since then I have changed my mobile handset, that time I was not aware of that I need to transfer my authenticator app to my new mobile set and now I am stuck with this problem kindly assist me to sort this problem I will be really thankful to you.
Regards,
Amer Hassan

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Amer,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your code. Thank you.

~ Goran
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