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8db3ece5
Community Member

Auto Charging Credit Card

Hi, the credit card on our account did not go through for some reason. I ended up paying my talent through PayPal, and now I'm getting a notification that my card will be charged. Can someone please get in touch with me as I don't want the card to be charged and for the hire to be paid twice.

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Al, 

 

I checked your account and can see that you have hourly contracts. On hourly contracts, clients are automatically billed following the workweek based on the number of hours the freelancer logged in their Work Diary. You may read more about paying for hourly contracts here.


The team will follow up with you and your freelancers with more information. 


~ Avery
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