Automatic ID Verification Failed - There should be no issue with my identification...

[amz-pyb]

Hello Upwork community.

I have recently created my account, and connected as much verification as possible.

Whilst trying to apply for a contract, I was asked to provide my local (UK) ID.

I scanned a photograph of my ID (drivers license) and was told my account had been locked, I am unable to submit proposals.

There should be no issue with my ID, my drivers license is in date, addressed, photographed and signed, the photo I uploaded was clear.

I cannot find a way to connect with any technical support at Upwork to confirm my identity.

[g_vasilevski]

Hi Dan,

Our team reached out to you via ticket to assist you further with your account. You can access your tickets on this link, thank you.

[nateja]

I am having the same issue. ID matches exactly. 

[PradeepH]

Hi Nate,

Thank you for your message. I will have our support team contact you directly for further assistance.

Thank you,

Pradeep