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Available balance connects help

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Active Member
Hamza N Member Since: Aug 25, 2020
1 of 3

Hi, my current available balance is being used while buying connects. I want my VISA card to be billed for connects, how can I do that?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Hamza,

 

By design, if you have available balance on your Upwork account, we'll draw money from it when you purchase connects. If you don't have sufficient balance, we'll charge your billing method on file. You'll also see a notification about this before clicking Add Connects. You can check this help article for more information. 


~ Bojan
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Active Member
Hamza N Member Since: Aug 25, 2020
3 of 3

I know there are forum posts asking if you can do this and they've been solved that you can. What I wanted to know was, how can you do this? How can I use my available earnings to buy connects. I have 1 billing method right now which is my VISA card and it always buys from that.