BUY connects | Cashu mastercard | Payment decined

[ashrfo]

Hi there,

I am trying to buy 80 connects but it doesn't work and I was debited 3 USD without having any connects.
Is there a restriction on Cashu e-cards?
Why I was debited, does the addition of a payment method generate fees?

[g_vasilevski]

Hi Achraf,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.

[ashrfo]

Thank you Goran