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BUY connects | Cashu mastercard | Payment decined

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Active Member
ACHRAF O Member Since: Nov 22, 2019
1 of 3

Hi there,

 

I am trying to buy 80 connects but it doesn't work and I was debited 3 USD without having any connects.
Is there a restriction on Cashu e-cards?
Why I was debited, does the addition of a payment method generate fees?

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Achraf,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.


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Active Member
ACHRAF O Member Since: Nov 22, 2019
3 of 3

Thank you Goran