Bank Account Under Different Name--how to submit ID verification?

[Ranjna N]

Hi, 

I am new to Upwork and I am facing the same issue of bank account name verification. Kindly help me with this issue too. I am not able to find a way to reach out to upwork support.

[Joanne Marie P]

Hi Ranjna,

I checked your account, and it looks like one of our team members have already updated your ticket to assist you further. Please check your ticket number: 29029704, and feel free to post any questions you have so the agent can assist you with it. Thank you. 

[Julia M]

I have the exact same problem and I need someone to verify my identity asap or else I can't get paid.

[Bojan S]

Hi Julia,

One of our team members will reach out to you directly via support ticket to assist you with your request. 

Thank you.

[Nousheen S]

I am having the same problem my account id was under approval when they checked it now these are same how can i contact them to review again

[Goran V]

Hi Nousheen,

Your Upwork name needs to match your bank account name or your name to be listed as a beneficiary name in order to be able to use it as a payment method. If you have any additional questions let me know, thank you.

[Nousheen S]

This was not matched because ID was different before but now its matched.
How can i tell them that its matched for approval

[Goran V]

Hi Nousheen,

One of our team members will reach out to you via ticket and assist you further with your payment method, thank you.

[Karyn U]

I am also having this problem.  I have a corporate checking account and am just getting a feedback loop on what to do.  Can someone please contact me for verification of my checking account?

[Bojan S]

Hi Karyn,

One of our team members will reach out to you directly via support ticket to assist you with your verification process. 

Thank you.