Bank Account Under Different Name--how to submit ID verification?

[Nousheen S]

I am having the same problem my account id was under approval when they checked it now these are same how can i contact them to review again

[Goran V]

Hi Nousheen,

Your Upwork name needs to match your bank account name or your name to be listed as a beneficiary name in order to be able to use it as a payment method. If you have any additional questions let me know, thank you.

[Nousheen S]

This was not matched because ID was different before but now its matched.
How can i tell them that its matched for approval

[Goran V]

Hi Nousheen,

One of our team members will reach out to you via ticket and assist you further with your payment method, thank you.

[Karyn U]

I am also having this problem.  I have a corporate checking account and am just getting a feedback loop on what to do.  Can someone please contact me for verification of my checking account?

[Bojan S]

Hi Karyn,

One of our team members will reach out to you directly via support ticket to assist you with your verification process. 

Thank you.

[Anton M]

Hi! First of all - it is quite strange to click "HERE" for direct contact and then i was being forwarded to chat bot or community. Why?!

And yes, i need a manual check of my bank account name. 

Thanks

[Bojan S]

Hi Anton,

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

Thank you for reaching out to us. 

[Irmagene W]

Hello...I'm having the same issue as everyone else verifying my identity on my bank account. Could someone reach out to me.  Thanks.

[Avery O]

 Hi Irmagene, 

It looks like you just recently added your bank account. The team will reach out to you soon with more information on how you can complete verifying your bank account details.