Mar 29, 2018 01:21:51 PM Edited Mar 29, 2018 02:35:04 PM by Ryan C
Hi, I am a freelancer on upwork and my account email address is *** Edited for Community Guidelines ***
In the Get Paid section, I have given my correct bank details but it is showing "Inactive". Why?
These are 5 days gone and I still see "Inactive" my Payment Method as I have entered correct bank details. Please answer.
Solved! Go to Solution.
Mar 29, 2018 02:42:50 PM by Ryan C
Hello Jamshaid,
I just checked your account and I could see that you still haven't completed your Tax Information. Please fill up all the fields in the tax information form so that your payment method can become active after 3 days. Thank you.
Mar 29, 2018 02:42:50 PM by Ryan C
Hello Jamshaid,
I just checked your account and I could see that you still haven't completed your Tax Information. Please fill up all the fields in the tax information form so that your payment method can become active after 3 days. Thank you.
Mar 29, 2018 10:24:38 PM by Jamshaid H
But I am not running a company. I am an individual freelancer. All my other friends did not provide any tax information but they are running their upwork account successfully.
If I do not have a company then how can I provide my tax info ? or legal business name etc ?
Mar 29, 2018 11:04:26 PM by Avery O
Hi Jamshaid,
You will only need to supply your legal name and address on your tax information page/W8BEN form so that the system knows that you're not a U.S. citizen.
Feb 18, 2020 10:30:58 AM by Oshin R
Hello
I applied all the details of tax and also payment method is added successfully but still showing inactive from last 2 days. Please let me know the exact reason so that I can fix that .
Feb 18, 2020 11:12:00 AM by Bojan S
Hi Oshin,
Can you please complete the W-8BEN form under Settings> Tax Info, which purpose is to confirm you're not a US taxpayer. You can use your own legal name as it appears in your passport or other official documents.
Let us know if the issue persists.
Thank you.