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Madison's avatar
Madison L Community Member

Bank Verification Failed

I went to verify my bank and thought it meant the two times I purchased connections. Now it is saying the verifcation failed. Can I get help with this? Removing the account and doing it again yields the same results.

2 REPLIES 2
Jungchia's avatar
Jungchia C Community Member

Hello Upwork team,

I had the same issue here. I exceeded the accepted number of attempts and the verification of my bank failed.

Is there anyone can help us?

Thank you.

Bojan's avatar
Bojan S Community Manager

Thank you for reaching out to us, Jungchia and Madison.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your verification processes.

~ Bojan
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