Bank account debited automatically while buying connects.

[chiranjit31]

I wanted to buy 40 connects . I added a payment method. But after submitting my card details my account is automatically debited 3 times. So total 120 connects added to my Upwork in 3 transactions. What should I do ?

[JoanneP]

Hi Chiranjit, 

I checked your account, and it looks like you have already submitted a support ticket to our team. One of our agents will update your ticket to assist you further. Thank you.