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Jonás's avatar
Jonás A Community Member

Bank verification beneficiary name is mismatched

Hello!

 

I'm having trouble to verify my bank since the "beneficiary" name seems to mismatch, but I'm the account owner and name is same as in the bank account extracts...

 

Where and wich info do I need to upload in order to allow payments directly to my bank account?

3 REPLIES 3
Nina's avatar
Nina K Community Member

Hi Jonas,

We'll have a member of the team get in touch with you directly to help assist you with this request, and you'll be hearing from them very shortly. Thank you.

~Nina
Bhavani's avatar
Bhavani K Community Member

Do we have option to provide to different Bank's different beneficiary account?

Avery's avatar
Avery O Community Manager

Hi Bhavani, 

In order to user a bank account as your payment method, you need to be the owner of the account. In the event that this is a joint account, you should be an account holder to use it as a payment method.


~ Avery