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gamification
Community Member

Bank verification problem

Please help! I entered in my bank direct deposit information and it asked for two small deposit amounts in order to verify my bank right away. When I clicked on "learn more" it said that the two deposit amounts must equal $10 USD. I entered in multiple combinations of 10 and was rejected

2 REPLIES 2
lysis10
Community Member


Rokia B wrote:

Please help! I entered in my bank direct deposit information and it asked for two small deposit amounts in order to verify my bank right away. When I clicked on "learn more" it said that the two deposit amounts must equal $10 USD. I entered in multiple combinations of 10 and was rejected


lol umm, you're supposed to like... take the amounts from your bank logs and enter those, not just pick random amounts.

JoanneP
Moderator
Moderator

Hi Rokia,

 

I checked your account, and it seems like you already have an open ticket for this concern. One of our team members will update your ticket to provide further assistance. Thank you.

~ Joanne
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