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Buy Connects

Active Member
Ankit S Member Since: Feb 24, 2017
1 of 6

Hi Guys, 

I have a quick question that can we buy connects with the funds which are avaliable in our upwork account or we need to buy it from let's say a debit/credit card, paypal.?

Thanks 

Community Guru
Virginia F Member Since: Feb 15, 2016
2 of 6

No ... that's not allowed.

Active Member
Ankit S Member Since: Feb 24, 2017
3 of 6
Well, thanks a lot Smiley Happy
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 6

Hi Ankit,

 

You can pay for Membership and Connects with your Upwork balance but you still need to have a valid payment method on file in order to do it. Please, see this help article for more information.

~ Valeria
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Community Guru
Virginia F Member Since: Feb 15, 2016
5 of 6

Sorry ... I was misinformed - was it always okay to do this, Valeria?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
6 of 6

Yes, Virginia, it always worked like this. You are right though that it's not possible to upgrade or buy connects with just Upwork balance. Adding a billing method is necessary. But once the billing method is added, Upwork balance will be charged first and if there isn't enough, the billing method will be charged.

~ Valeria
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