Once you have a balance available in your Upwork account, you can go to your Membership & Connects page (Settings > Membership & Connects), and click on "Add More Connects" to purchase Connects for your account.
I checked your account and it looks like you are an exclusive member of your agency. Only the agency owner and agency admins have the ability to purchase Connects. Connects will no longer be included for free for agencies. You will be able to buy them by the bundle, as follows:
Note: If you are still on our Agency Basic plan, you can continue working on any existing projects. However, once you’re ready to submit proposals for new jobs and you no longer have a Connects balance, you’ll need to upgrade to our $20-a-month Agency Plus plan in order to purchase Connects.
Hi there, I have a total earning of $40 shown in my profile. Recently I have completed a job. But I am not able to buy only connects neither I can upgrade my plan using this earning.
I checked and it seems that the funds are already in the 'Pending' section of your Reports page. Once the funds move to the 'Available' section, you should be able to use them to purchase Connects or upgrade your membership. Let us know if you need further assistance.
Hi Mark Jenry,
I checked your account and it looks like your funds are still Pending. You can check this by going to Reports > Overview. Funds are in the pending tab for a 5-day Security Period before being Available. Once your funds have moved to the Available tab, you can use them to purchase Connects.
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