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seyumd
Community Member

Buying connects

I usually use the buy connects option from my Upwork balance, but today when I tried to buy, it doesn't allow me to buy or choose how much connects I wanted to buy. It just stuck there
3 REPLIES 3
AveryO
Community Manager
Community Manager

Hi Seyum, 


Could you please try clearing your browser's cookies to see if the issue persists? Please also try using a different browser to check if it's just a browser issue. 

If the issue persists, please post a screen grab here, making sure to black out any personal information so that I can look into this further.


~ Avery
Upwork
seyumd
Community Member

I tried clearing my browser's cookies, used another browser, but still the "select number of collects" option won't drop down for selection.
BojanS
Community Manager
Community Manager

Hi Seyum,

 

We'll have one of our agents reach out to you via a support ticket to assist you with purchasing connects. 

 

Thank you for your patience. 

~ Bojan
Upwork
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