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Buying connects

seyumd
Ace Contributor
Seyum D Member Since: Mar 17, 2020
1 of 4
I usually use the buy connects option from my Upwork balance, but today when I tried to buy, it doesn't allow me to buy or choose how much connects I wanted to buy. It just stuck there
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Seyum, 


Could you please try clearing your browser's cookies to see if the issue persists? Please also try using a different browser to check if it's just a browser issue. 

If the issue persists, please post a screen grab here, making sure to black out any personal information so that I can look into this further.


~ Avery
Upwork
seyumd
Ace Contributor
Seyum D Member Since: Mar 17, 2020
3 of 4
I tried clearing my browser's cookies, used another browser, but still the "select number of collects" option won't drop down for selection.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Seyum,

 

We'll have one of our agents reach out to you via a support ticket to assist you with purchasing connects. 

 

Thank you for your patience. 

~ Bojan
Upwork
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