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Call Center Project Manager / Operations Manager

Active Member
David C Member Since: May 6, 2017
1 of 4

Hello & Good Day!


I would like to know if I can get like a group of agents to work for clients under upwork, if thee are requirements that we need to provide or follow proper procedure so that our call center may work with clients that are signed with upwork. 


I have confident and trust that upwork validate these clients that are hiring agents from upwork and from this idea I would like to work with clients that are getting minimum of 5 agent and up.


I have no information to whom to contact from upwork and how our center can be part of upwork.


Hoping that my questions can be answered and hope that our center can work hand in hand with upwork and with your clients.


Thank you & Best Regards,


David P. Costardo

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 4

David: You can set up an agency.


You can't operate as an agency on Upwork unless you set up an agency.

Active Member
David C Member Since: May 6, 2017
3 of 4

Thank you fo rthat very quick reply. May I please if how can I do this? Should I create the Agency like using the name of our center? and is there a guide for me to follow so that I may start creating this? Hoping for your respond. Thank you.

Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi David,

You can use this Help Article to learn everything about Agency. 
And you can use this Help Article, about how to manage an Agency.


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