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mathews_sharon
Community Member

Can I cancel/withdraw a deliverable already submitted for a fixed milestone job?

I had submitted a deliverable yesterday against a milestone. After discussion with my client, he wanted to make some edits to the milestone and he asked me to pull out the payment request so that he can create a new milestone? Is it possible to cancel/withdraw a deliverable submission?

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Sharon,

 

Your client should be able to request changes for the submitted work by going on the contract page, selecting the green 'Review & Pay' button, and clicking on the 'Request Changes' button in the popup. You can refer your client to this help article for more information on that. That would cancel the current request.

 

Thank you.

~ Aleksandar
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